Company XYZ seemed to be on the right track. A spin-off company, it had immediately established its own grip within the BPO (Business Process Outsourcing) industry on the East Coast. They were tiny compared to the nearest competitor’s thousands. But it was...
Facilitating is hard. If you are contemplating becoming an effective facilitator, there are a few things to think about. And that’s putting it lightly. Think of all the meetings you’ve had where you felt nothing got done. Or those group huddles where people argued...
Empathy for leaders like Derek Alexander, the protagonist in our soon-to-be-released book, is hit or miss. Perhaps you know someone like Derek. Perhaps you worked for someone like Derek in the past – maybe even now. Like Derek, many people who excel in their jobs, and...
In my business life-time, I have seen CEO rules change twice. The first time was when “great generation” run businesses changed from hierarchical monoliths to flatter and more employee centered organizations. Now we have a new change looming where the soft skills sets...
Some people believe that great leaders are born, while others believe that they are made. In reality, great leaders are probably developed through a combination of both perspectives. There are natural tendencies and then competencies that can be trained to and...
