I was speaking at a SHRM gathering a few months ago and a Human Resource Manager from a call service company shared that retaining talented people was a problem in his company. In spite of the training given to new hires, it was rare for a new employee to stay with...
Recognition and feeling that what you do makes a difference is a psychological drive. It is part of the human condition to learn and grow. This has been something social psychologists have promoted since Maslow wrote his thesis on human performance. It is not...