by Dianne Crampton | Dec 3, 2020 | Conflict resolution |
How to resolve conflict, Part 2 of 3. Remember Stanley and Jim? The superstars of the customer service department who hardly get along? Our poster models for latent conflict? Did these two discover how to resolve conflict? Well, both are still at odds. But if we look...
by Dianne Crampton | Nov 19, 2020 | Conflict resolution |
To better grasp how to resolve conflict, let’s head to XYZ Company, a manufacturing company with 80 employees. Will Kirk and Andy learn how to resolve conflict? Kirk, who has been with XYZ for 20 years, is a senior factory manager. He oversees the operations floor,...
by Dianne Crampton | Nov 12, 2020 | Collaboration |
Synchronized swimming, that breathtaking Olympic sport which combines the rigors of ballet, swimming, and gymnastics underwater, has been part of the Olympics since 1984. Yet many people still assert that it isn’t a sport at all. They argue that it’s “basically...
by Dianne Crampton | Oct 29, 2020 | Agile teams |
Agile teams. Why the noise over this buzz word? For one, it’s a process that the likes of Netflix and Spotify have in their arsenal. In the last 10 years, business leaders have come to the conclusion that an agile team setup is an essential condition for well-oiled...
by Dianne Crampton | Oct 22, 2020 | Stress, stress management strategies |
I know. It’s not yet Halloween in the United States and I am talking about team stress during the Holidays. There are a few reasons for this: Team stress for remote workers who are balancing children in their laps while delivering work is primarily falling on women...
