I’ll get right to the point with this week’s blog. If you are a business coach, internal or external trainer, facilitator, educator, or leadership consultant, this conversation is meant for you. From experience, I know you are all dynamic professionals that champion...
TIGERS advocates for empowered employees who can solve problems at their work level. This means that they have the power to provide excellent customer service, solve problems and resolve issues. However, behind many poor customer service experiences there is an...
Summary: Global Survey Results — HR is failing to prepare the workforce for future job skills demands; Almost 1/3 of employees feel insecure in jobs as result. Lumesse, a global leader in integrated talent management solutions, today announced the results of an...
This is the 3rd part of a 3 part series blog where I provide insight on how businesses and organizations can move forward quickly after a debilitating recession to regain profitability and retain their top performing employees. Research collected from the past 3...
This is the 2nd part of a 3 part blog series on where we take a hard look at organizational survival rates after historic recessions. In last week’s blog, I reported some stark statistics revealed by the Harvard Business Review (HBR). Over the last 3 recessions,...
