As a soft skill, empathy isn’t always easy to assess. During the hiring process, it often goes overlooked as a necessary attribute for success. This is a mistake for hiring managers. Empathetic leaders are valuable and important for a strong workplace culture....
Workplace toxicity can present in many different forms. It also comes from many directions and from different people. Let’s include both peers and managers to the list of people who contribute to workplace toxicity. Toxic behavior can be anything from...
Empathy is not a new concept. All just societies incorporate empathy their into social norms. However, empathy is now moving to the top of the list as an essential skill leaders need to be successful in 2018 and beyond. Why is that?...
Disengaged employees are an avoidable workforce development mistake that has a huge impact on the bottom line. According to a Gallup poll, disengagement costs the US economy an estimated $450 to $500 billion annually. These lost earnings can be found in the cost of...
During hiring, training and team development, you are likely measuring your team members’ hard skills. If you overlook one important soft skill, however, your team might fail to communicate effectively causing conflict or confusion. Hard skills, such as efficiently...
Emotional intelligence. Is it an under deployed leadership trait? Is it a skill that a conscious leader brings to the table? Should it be considered criteria for selecting and advancing new leaders? These are good questions. When addressed in leadership selection and...
