Your business is strong. Your team members are productive. You have a large customer base that keeps coming back for more. That’s all you need for continued success, right? Unfortunately, no. While these success factors are important, nothing stays the same for too...
Your organization’s hiring process is potentially the most important indicator of business success. According to research from Gallup, leaders who hire from the top 20 percent of the talent available experience a 20 percent increase in sales, a 10 percent increase in...
Employee engagement is important for U.S. government agency performance. According to new research, engagement appears even more important for local and state government as disengaged employees reportedly cost the U.S. up to $100 billion annually. According to...
I was speaking at a SHRM gathering a few months ago and a Human Resource Manager from a call service company shared that retaining talented people was a problem in his company. In spite of the training given to new hires, it was rare for a new employee to stay with...
Whether you are a brand new leader fresh in the role or a seasoned and experienced veteran, there are opportunities in your management style that could use improvement. You might be an effective leader, but once you become stagnant and stop focusing on developing your...
