by Dianne Crampton | Jan 21, 2021 | employee performance |
How do you bring out the best from the best in your org? Try nurturing your high-potential employees. We’ve seen how the pandemic brings out the worst in people. And, there’s no denying that it has also brought out the best in many. For instance, we’ve always known...
by Dianne Crampton | Jan 14, 2021 | Conflict resolution |
The first two parts of this three-part series gave you the basics of how to resolve conflict. So the question now is whether Kirk and Andy will figure out how to resolve conflict in a way that is empowering for both of them? Obviously that takes the desire to...
by Dianne Crampton | Jan 7, 2021 | Collaboration |
There are decades where nothing happens, and there are weeks where decades happen. If 2020 were a quote, this would be it. This oft-uttered quote by Vladimir Lenin would find its way to the front pages whenever rapid changes take place after a long lull. With this...
by Dianne Crampton | Dec 3, 2020 | Conflict resolution |
How to resolve conflict, Part 2 of 3. Remember Stanley and Jim? The superstars of the customer service department who hardly get along? Our poster models for latent conflict? Did these two discover how to resolve conflict? Well, both are still at odds. But if we look...
by Dianne Crampton | Nov 19, 2020 | Conflict resolution |
To better grasp how to resolve conflict, let’s head to XYZ Company, a manufacturing company with 80 employees. Will Kirk and Andy learn how to resolve conflict? Kirk, who has been with XYZ for 20 years, is a senior factory manager. He oversees the operations floor,...
by Dianne Crampton | Nov 12, 2020 | Collaboration |
Synchronized swimming, that breathtaking Olympic sport which combines the rigors of ballet, swimming, and gymnastics underwater, has been part of the Olympics since 1984. Yet many people still assert that it isn’t a sport at all. They argue that it’s “basically...
by Dianne Crampton | Oct 29, 2020 | Agile teams |
Agile teams. Why the noise over this buzz word? For one, it’s a process that the likes of Netflix and Spotify have in their arsenal. In the last 10 years, business leaders have come to the conclusion that an agile team setup is an essential condition for well-oiled...
by Dianne Crampton | Oct 22, 2020 | Stress, stress management strategies |
I know. It’s not yet Halloween in the United States and I am talking about team stress during the Holidays. There are a few reasons for this: Team stress for remote workers who are balancing children in their laps while delivering work is primarily falling on women...
by Dianne Crampton | Oct 15, 2020 | business |
Process documentation can take an organization from just doing well to exceeding growth goals while saving time and money. Among the benefits for leaders and employees: Leaders experience easier onboarding of those they train. There is less repetition and...
by Dianne Crampton | Oct 8, 2020 | business branding |
The COVID-19 pandemic has forced people and organizations to change how they live and interact in their day-to-day lives. This is why connecting with colleagues and customers during the COVID-19 pandemic is more important now than ever. Adjustments, such as work from...
