TIGERS® Manager As Facilitator Training

Improve Cooperation Among Employees and Departments for High Performance Results

Proven Process

Facilitating High Performance Teams does not happen by chance. There is a proven process for organizational leaders to facilitate high performance outcomes. When the manager facilitates to bring people together to work toward solutions, their teams accomplish more with higher levels of commitment and accountability.

Facilitating group dynamics the right way creates team buy-in, commitment and accountability. In our training the manager learns to:

  • Facilitate in the correct order, the order in which different people think and process information.
  • Reduce group conflict and restore positive behavior.
  • Remove closely held positions so that good decision-making is achieved with the highest levels of agreement, commitment and accountability.

 Participants of TIGERS Manager as Facilitator learn and apply expert group dynamic facilitation methods for decision-making, problem-solving and planning that rolls out and executes successfully.

The common sense facilitation methods and best practices you learn create high levels of commitment and accountability for team outcomes. You receive re-usable resources and templates that produce successful measurable results. The resources are compatible with other assessments and training you already use such as:  Communication and leadership assessments like DISC, diversity training and conflict resolution training.

 Systemic Approach

There are 3 levels of training to advance managers to become facilitators of highly effective teams. Any employee who is managing in-person or remote workers can benefit and so will their teams. 

All Training Provides:

  • A successful, research-based team development and facilitation system that is sustainable and scales with your departments and organization
  • A reliable, systematic approach to team facilitation that continuously improves upon the way teams work.
  • A system that provides a foundation learning structure for your other work group and team development efforts.
  • Training outcomes that keep work groups engaged in goal achievement.
  • Leaders who effectively facilitate high commitment team decision-making and problem-solving.

 When you have a group of five or more employees to enroll in any one of our training levels, we will customize this training for you and use your own goals within the training design of this instructor led training.  On Demand training is also available. 

“TIGERS framework syncs well with transparency across all roles in life, allowing one to proceed smoothly from family to career to community and back again without having to adjust one’s character and integrity in incongruous ways.”

Cris Mattoon

J.D.

 Level 1 – TIGERS 6 Principles Leadership Fundamentals

Level 1 training is perfect for new manager training, people running project and cross-functional teams, departmental managers and, yes, even senior executives. You  learn the underlying 6 TIGERS principles that set high performing teams apart from others. You will also focus on assessing, measuring and coaching with the TIGERS principles.

 You learn to:

  • Measure you teams’ baseline behaviors.
  • Measure return on investment of training and coaching initiatives.
  • Facilitate conversations around the TIGERS 6 Principles
  • Create a common language for the team to use in discussing team behavior.
  • Introduce effective behaviors to your team.
  • Coach your team toward understanding and adoption of high performing team behaviors.

This training includes:

  1. Our TIGERS 6 Principles Leadership Fundamentals course. This course provides  deep understanding of the TIGERS 6 Principles and gives you a baseline for implementing them in leading your teams.
  2. The TIGERS Workforce Behavioral Profile™ which measures the quality of 6 Principles required for high-performance team dynamics and work culture behavior. This is used to benchmark and measure progress of your team in adopting and applying the TIGERS 6 Principles at work. You learn to use the assessment, interpret the results and apply them to teams and departments with more than 8 people.
  3. 1 year access to TIGERS Micro-training and understanding on how to coach your teams for discussion and accountability in implementing the training.
  4. 10 copies each of our books, TIGERS Among Us and Becoming TIGERS. You will  gain an understanding on how to use these with your team and coach them to be accountable for adopting the behaviors. They are also excellent resources for your learning library for repeated use and team development. Licensing rights

Along with assessment and training, your certification includes the right to license and use TIGERS tools & resources in your organization. These tools include:

  1. TIGERS Workforce Behavioral Profile™ Assessment
  2. TIGERS Team Member Micro-training
  3. TIGERS Books: TIGERS Among Us and Becoming TIGERS 

Register Today!

 Prerequisite: None.

Training dates for instructor led training are decided when 5 or more employees are enrolled.

What Graduates Have Said

“TIGERS framework syncs well with transparency across all roles in life, allowing one to proceed smoothly from family to career to community and back again without having to adjust one’s character and integrity in incongruous ways.” –Cris Mattoon, J.D.

“TIGERS Facilitation Training is not a one-off event. The skills, templates and resources are something I use over and over. It has helped me facilitate Executive Team decision-making and planning that is successful because of unanimous support and buy-in.” –Barbara Emmanuel, Sunswept Resorts

 Level 2 – Facilitate TIGERS Rapid Team Integration

This training is perfect for project teams, ad-hoc teams, any time you want to create an Agile team to perform steps in planning execution. This training helps all new teams move rapidly through the storming phase of team development. It is also effective for teams that have gotten stuck or are in conflict. Teams that have gone through disruption and lost effectiveness can also benefit.

In this training you learn to improve group dynamics by building group behavior-driven solutions such as:

  1. Identify and correct the behavior that is leading to lost productivity in your organization.
  2. Facilitate Consensus, Decision-Making and Planning  the correct way based on how people learn and process information.
  3. Facilitate group behavior norm agreements. Using an interactive proven process, you will facilitate groups to identify norms of behavior that result in high performance team behavior and outcomes. This process results in group norm agreements that are reality-based and supported by the team with emotional commitment and accountability.
  4. Reduce team conflict. This process is particularly useful when team behavior is poor or when you are building new teams. And, this is the first step in creating cross-functional problem-solving teams to minimize misunderstandings and conflict from the start.
  5. On-board new employees onto existing teams.

You are going to rapidly identify and correct dysfunctional behaviors and establish new high-performing team behaviors unique to your team to move you to success without misunderstandings and confusion. Using your training and tools from level 1 enables you to rapidly integrate TIGERS behaviors with the new team norms.

TIGERS TEAM WHEEL GAME

The TIGERS Team Wheel Game is the hands-on problem-solving exercise that is used in these team solutions to bring a team’s behaviors to the surface. It enables you to identify team dynamic problems and correct group behavior. Using the TIGERS Team Wheel Game, you learn consensus facilitation for group norm agreements and how to use these for effective onboarding of new team members onto existing teams. You also learn to integrate the TIGERS system with leadership and communication assessments, diversity and inclusion trianing and your other tools you already love to use. 

Reusable Facilitation resources

In this 4-part, on-line and live conference call training, you receive many valuable and reusable resources including:

  • Facilitation resources.
  • Power point presentations.
  • E-book participant manuals.
  • The TIGERS Team Wheel Game
  • Group norm agreement template.
  • Planning and Decision-making facilitation templates.

Licensing rights

Along with facilitation training, your certification includes the right to license and use TIGERS tools & resources in your organization. These tools include:

  • TIGERS Workforce Behavioral Profile™ Assessment
  • TIGERS Micro-training Platform
  • TIGERS Team Wheel Game – nominated for Inc Magazine’s Entrepreneur of the Year Awards.
  • Participant Manuals
  • TIGERS Books

Register Today!

Prerequisite: Level 1 

What Graduates Have Said

“TIGERS framework syncs well with transparency across all roles in life, allowing one to proceed smoothly from family to career to community and back again without having to adjust one’s character and integrity in incongruous ways.” –Cris Mattoon, J.D.

“TIGERS Facilitation Training is not a one-off event. The skills, templates and resources are something I use over and over. It has helped me facilitate Executive Team decision-making and planning that is successful because of unanimous support and buy-in.” –Barbara Emmanuel, Sunswept Resorts

Level 3 – Leading TIGERS Agile and Remote Teams

Prepares the internal facilitator to train organization managers on the The Human Side of Agile and Change Management

This training is appropriate for anyone who needs to train managers, team leads or anyone managing a remote team that must shift from manager as supervisor to outcome based management skills and project leadership. In addition to remote teams this training is appropriate for any agile team or team working on a project or change initiative such as:

  • Remote Teams
  • Project planning
  • Program launches
  • Product launches
  • Workforce Development Planning
  • Employee Feedback or Communication planning
  • Event planning and coordination
  • Conference planning
  • Jump-starting any stalled program
  • Launching an employee engagement process
  • Launching change initiatives
  • Launching reorganization initiatives
  • Other teams that require an actionable timeline from vision to implementationManage Emotions

You will learn how to address the emotional aspect of the project along with executing your goals. You learn to:

  • Instill accountability from the inside out
  • Garner a greater level of executive accountability and commitment
  • Teach teams the behaviors that build strong teams and behaviors that cause problems.
  • Create team understanding for behavior categories and terms
  • Help teams identify their next steps.
  • Quickly generate creativity and focus
  • Instill collective responsibility
  • Catalyze integrated thinking
  • Create the framework for team breakthrough
  • Build useful consensus
  • Plan for and execute change

Manager-as-Project-Leader

Teach managers to shift from the traditional manager-as-supervisor to manager-as-project-leader. This is a shift from time-based management to results and outcome-based management. This requires different levels of communication, levels which are more in line with a project plan.  You also learn to use more communication and planning tools to track how employees are doing with their assigned tasks. 

When moving to a manager-as-project-leader model, you incorporate the human piece into your plan design. You learn to incorporate the dynamics of the team including mitigating the already formed unproductive habits and behaviors that exist in the organization.

Plan for Humans

Teach others to incorporate the human piece into their project plan design that includes how to manage change. Your plan will incorporate the human and behavior dynamics of the team that takes into account their already formed habits and behaviors in the organization. TIGERS brings the human aspect into project management.

Be Agile

For teams needing to adapt to rapid change so they can pivot on a dime. There could be a sudden change in budget, a new audience, change in direction or sudden change in workplace. This AGILE activity-based-training helps your team develop the behaviors needed to be flexible and have buy-in so you can realign in a sensible and successful way.     

Improve Team Communication

Helps project teams that have a breakdown in communication. Within the project there is a communication piece so that people are kept in the loop. How do you influence the workforce behavior pattern? Do you have the language to engage others and measure if your change initiative has no traction? This workshop will address this. 

Prepare for Change

Teach leaders to identify when your team does not have the capacity to change and what to do about it. Does your team have the high performance  behaviors to be interdependent? Are you still stuck with silo’s with groups competing? Will your improvements be viewed as trustworthy or suspicious? You will identify what prework your team may need before employees form an effective AGILE team.

You will learn to facilitate this activity-based workshop appropriate for leaders of remote teams, agile teams or teams that require an actionable timeline from vision to implementation.

Includes:

  • Change and Improvement Management Training
  • Change Management Planning Templates for Team Development
  • Engaging employees to champion change – in this training you learn:
    • The components of a catalytic process with employee commitment and engagement as desired outcomes.
    • How to develop a common understanding of the behaviors required to enhance cooperation during and after change execution.
    • One important technique that you can consistently repeat that builds momentum, sustains commitment and drives results much faster than many realize.

Prerequisite: Level 1 and 2.

What Graduates Have Said

“TIGERS framework syncs well with transparency across all roles in life, allowing one to proceed smoothly from family to career to community and back again without having to adjust one’s character and integrity in incongruous ways.” –Cris Mattoon, J.D.

“TIGERS Facilitation Training is not a one-off event. The skills, templates and resources are something I use over and over. It has helped me facilitate Executive Team decision-making and planning that is successful because of unanimous support and buy-in.” –Barbara Emmanuel, Sunswept Resorts