The Link Between Trust and Performance Is Competence

  Competence.  There’s nothing more frustrating than being ready to deliver your best work only to be blocked by someone else’s dropped ball. Maybe it’s a coworker who promised key info and never delivered. Or a team that nods along in meetings and forgets everything discussed. Or the infamous system that randomly goes down just […]

How Inconsistent Leaders Destroy Trust and What Predictable Leaders Do Right

  Consistency is a hallmark of a trustworthy leader.  And, with inconsistent leaders comes unpredictability. The consistency and predictability of United States leaders has seemingly evaporated since January 22, 2025.  Johnathan Last of the Bulwark and the Triad writes, “Europeans are moving ahead with their own security plans because they realize, as a French minister […]