The Importance of Group Process

Group process.  The term sends some managers and employees who “just want to get things done” regardless if it is the right thing to do to check out.  “Let’s just move on!” is the mantra as impatience undermines the importance of group process. So what is group process? Why is it important to forging accountability […]

As a leader, do you trust your team?

  As a leader, do you trust your team? Are you confident in their ability to execute when they encounter something that is unexpected, make high performance decisions or problem-solve? If not, the real question is whether you have trained your team to handle the unexpected. Leaders who overreach and take over when times get […]

Focus Is Required To Accomplish Deep Work

Your email dings.  A new alert from social media pops up and then a coworker IMs you. This all happens within a few seconds of each other.  You lose focus on your task. It seems to you that the quickest way to refocus is to respond to each of these notifications before digging into your […]

Ben & Jerry’s: Cultivating A Human Culture in Business

A business associate from London and I were having breakfast when she said, “At Will employment is inhuman. Isn’t that an excuse for bad bosses to shirk their responsibility to their employees by simply cutting their losses any time they want to?” I think so. When poor leadership planning and decisions result in layoffs or […]