Transformational Feedback is the difference between employees shutting down and employees stepping up. Feedback is supposed to improve performance, but too often it sparks defensiveness instead of ownership. Managers tell me all the time, “I’ve given feedback, but...
Empathy is not a weakness. However, it is one of the most misunderstood—and undervalued—leadership strengths in today’s workplace. Too often, it’s mistaken for “being nice” or “softening the blow.” But real empathy has edge. It’s the skill of seeing what others...
In a world full of “talking points” and performance reviews, what people want most from their leaders is simple—genuineness. They want to know their manager isn’t hiding behind a script. That what’s said in meetings matches what’s felt behind the scenes. That the...
Imagine a leader, Tom. Tom is well-regarded for his decisive actions and direct manner. At the company town hall, he was confident and strong, making his points with an undeniable fervor. After the meeting, while everyone applauded, Sarah, a junior team member,...
I’d like you to meet Jennifer. Jennifer’s experience highlights tips and strategies for setting boundaries with your boss. Jennifer is a determined and talented marketing professional working in a bustling city. She works at a fast-paced advertising agency...
