Mastering Effective Leadership
and Conflict Resolution Communication Skills
Improve your team leadership skills
and stop wasting time and energy on misunderstandings in this mini-course
and private coaching program
Workplace communication is a two-way street for effective team collaboration and productivity. Nevertheless, how often do communications derail in the workplace? This 5-part leadership training and private coaching mini-course is designed to help you understand your leadership and conflict resolution style to achieve success and cooperation rather than resistance when engaging team members.
Failure to understand various communication styles…and there are seven different ways people communicate and learn…. leads to misunderstandings over how to proceed with job tasks, confusion and sometimes slighted feelings. There is no reason why you should experience communication breakdown, escalating resentments, time spent putting out fires, poor team morale, or incidents where everyone stops talking when you enter the break room. According to recent surveys, employee trust in leaders in lagging and has not rebounded from the previous year. Simply put….if you think you might be having a problem with your communications or how you resolve conflict, you probably do.
One or More of These Warning Signs can indicate that your communication and leadership skills are off track.
- Team members don’t communicate with you. You don’t receive status updates or hear that something is askew until it is too late.
- People communicate too much. Your inbox is stuffed with e-mail and phone messages….a sign of work confusion or trust issues.
- You receive information from the wrong channels. If you hear about an employee issue from someone else, you either make yourself unavailable or the employee is reluctant to talk to you.
- Important advice or information isn’t taken. There is a serious communication or trust breakdown.
- Employees lay blame on other team members instead of looking for the root cause.
- Team members won’t speak up and proceed in the dark causing them to go off target on goals when they don’t understand the objective.
“Mastering Effective Leadership and Conflict Resolution Communication Skills” is designed to show you how you automatically (but not necessarily effectively) deal with conflict. You will discover how to identify the five conflict styles so that during times of turmoil and confusion, you can get your team members on the same page and communicating effectively.
From the very 1st lesson, this mini-course begins with understanding your specific leadership style and discusses the leadership and communication styles of others to give you clarity on how to approach each team member in a more effective way. The course helps to define what order to present ideas or initiatives to a group so every leadership style is stroked in the right way reducing misunderstandings and miscommunications. Misunderstandings can lead to unproductive behavior and failed projects.
Designed for Self-Directed Learning
By the time you finish this mini-course, you will understand how to use your innate leadership style to its greatest potential in building strong team communication and cohesion. With e-mail support coaching from Dianne Crampton, founder of TIGERS Success Series, you will gain private insight for your optimum success!
In this 5 part mini-course, you will learn to:
- Promote open and honest dialogue
- Improve your team’s listening skills
- Communicate with tact and respect
- Handle communication breakdowns
- Master your leadership style and recognize the style of problematic employees
- Identify how your leadership style impacts conflict resolution
- Learn new behaviors that build strong teams and alternatively…behaviors that cause conflict and team problems.
- Gain the team respect you need to lead team members to be accountable and responsible for their achievements.
Privacy and Convenience Assured
Filled with exercises and resources for your personal leadership development, you receive individualized e-mail coaching with one-on-one attention to your personal growth to reach your optimum leadership effectiveness. Here is what you stand to gain from taking a Webinar-based mini-course:
- Privacy – you receive one on one coaching leaving you free to discuss delicate workplace situations and your professional development.
- Convenience - our Webinar delivery has 24/7 access up to 60 days after each section is introduced
- Integration – Each section is presented every 4 weeks to allow time to incorporate and practice what you learn unlike one-day seminars that can leave you feeling overwhelmed.
- Time savings – Each section is designed to be completed in 60 – 90 minutes.
- No travel or additional expense – Training and coaching is delivered through Webinars, a private coaching platform for e-mail, and Q & A conference calls.
5-part Mini-Course Section Objectives:
Each section will have 2 parts to it. The 1st part is the section lesson. This is the training segment you receive during the mini-course. Training is followed in 2 weeks by a Q&A session. You present the questions you would like to ask in advance of the call. Answers to your questions will be recorded and you will be given on demand access to your answered questions. When time prevails, the lines are opened for coaching. We understand how difficult it is for even senior executives to attend training at the exact time each month. So we have designed this on-demand delivery system so it meets your time frame and fluctuating work demands.
Section 1
Training: Discover your predominant and secondary leadership style. Learn how to balance your style with opposing leadership styles to improve the level of understanding in your staff and life communications.
Section 2
Recognition of Other Leadership Styles – Learn how to recognize the leadership styles of other team members so you can lead them to team success. Learn the value of your opposite leadership style to create a powerful mentorship for yourself. This insight leads to improved emotional and strategic balance during times of stress. Your leadership skills improve and as a leader, you become more effective.
Section 3
Discover your predominant conflict style. Discover your style’s influence on your leadership and conflict reactions. Identify a conflict resolution plan for yourself so that you use conflict appropriately to benefit your professional growth and team success.
Section 4
Building Team Cohesion through Effective Conflict Resolution. Learn how to become more effective during times of conflict to build higher levels of strategic cooperation and understanding. Learn how to respond to uncomfortable situations such as gossip, untruth, resistance, and snide comments or cloaked personal attacks.
Section 5
Applying Your Leadership and Conflict Resolution Strengths During Team Planning Meetings. Learn proven techniques for facilitating your team’s planning process that includes strategic communications and project updates.
Overall Q&A
You will receive on demand Q and A coaching, private e-mail coaching between courses, additional resource lists and more. Get all your questions answered.
Secure your spot online today to get started with the 1st section of the mini-course. Dianne’s private coaching fee is $250 an hour – that’s a $1250 value offered to you at just $299. To receive your special enrollment fee of $299, you must register online with the promotion code of 29G591 to receive a savings of over $950.
Unconditional Guarantee or Your Money Back! We offer an unconditional guarantee if for any reason you are not satisfied with the results after your first mini-course session. No questions asked!
Here is what a few people say:
[quote type="small" align="left"] “This is a well-done, professional Webinar. I really like the pictures you use and your voice. The slides are professional representations that resonate with your words. I’m amazed at the work you do to create such a comprehensive system to share with others.” Ms. Beatrice Vanni {The Solution Master) [/quote]
[quote type="small" align="left"] “Dianne really delivers … Not only in her knowledge of building teams, but in her thought provoking, engaging style. I highly recommend her tools & facilitation services.” Cherene Reihani Scherbinske, Director of Business Transformation at American Licorice Company [/quote]
[quote type="small" align="left"] Dianne is one of the most forward thinking women I know. She’s always striving to do more, learn more, and to be on top of technologies that will work best for her client base. Her ability to get to the heart of the matter is what makes her a leader in building teams and helping them to become stronger. Elise Michaels, Entrepreneur, Elise Michaels Media [/quote]
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